Guide to Mortgage Payment Holidays linked to Coronavirus (26.03.2020)

Mar 27, 2020 | Uncategorized

If you’re finding yourself in financial difficulty as a result of the Coronavirus situation, you may be eligible for a mortgage payment holiday.

Where a payment holiday is agreed as a direct/indirect result of Coronavirus, your credit status will not be affected.

So what is a payment holiday? Well, it’s as simple as it sounds! It’s a break from making payments for a pre-agreed period of time.

3 important things to consider before applying for a Mortgage Payment Holiday:

  1. The capital/interest you would have repaid during this ‘holiday’ doesn’t disappear! Each lender will deal with this differently but essentially, your mortgage debt will increase. As such, don’t take this step unless you need to.
  2. Do you need a payment holiday now? Check out your lender’s criteria, but you may not be able to take any action yet. Some lenders are trying to stagger their response so that clients with immediate issues can get help first. Others are only offering payment holidays until a set date, so you may need to take action sooner rather than later.
  3. Most payment holidays are limited to a maximum of 3 months, so again, consider whether it would be better to use savings/other assets first.

To apply, you need to contact your lender directly. The quickest method will be to apply online (where available) as telephone waiting times are likely to be extremely long. You will need your mortgage account number, which can be found on your latest mortgage statement, or alternatively we can supply you with this information.

Below, we have provided the links/contact details of the mortgage lenders we most commonly deal with and will review/update the list as we add to it. The most recent version of the list will be available on our website under the ‘Company News’ section.





Foundation Home Loans

0344 7708030



Leeds BS


Email confirming:

  1. Your name and mortgage account number 
  2. That you are directly or indirectly affected by COVID-19 
  3. The number of months that you require a payment break (maximum 3 months) 
  4. Their team will then review your request and confirm when it has been agreed. 
  5. Alternatively they can be contacted on 0345 702 3083. Lines are open from 9am to 5pm, Monday to Friday.









Email including:

  1. Mortgage Account Number
  2. Your Contact Number






Should you require any advice or further assistance, please don’t hesitate to contact us.